Archived Story

Hertford County transitions to CodeRED

Published 8:44am Tuesday, July 16, 2013

WINTON – Hertford County has a new emergency and mass notification provider. The transition from DeltAlert to the industry-leading, high-speed mass notification system, CodeRED®, began earlier this year.

The transition to CodeRED will offer the Hertford County access to patented technologies that were not available with the previous provider. Public safety officials at Hertford County will be able to more effectively communicate time-sensitive messages using the CodeRED system’s robust dialing infrastructure that is entirely managed by its parent company, Emergency Communications Network. This access will allow calls to be delivered seconds after Hertford County officials launch a message. Additionally, the County will have the ability to better target notifications geographically, only notifying those community members impacted by an alert.

Hertford County residents who registered with DeltAlert have been transferred to the new CodeRED system, however all residents of Hertford County are encouraged to enroll contact information through the new CodeRED enrollment page. To ensure you are included in the new CodeRED database, please visit Hertford County’s website at http://www.hertfordcountync.gov/ and click on the CodeRED logo at the bottom of the page. Residents are encouraged to enroll cellphone numbers, email addresses and business contact information.

“We look forward to using the many new features we have with CodeRED, and are pleased that our contract was transitioned to a well-known and highly reputable mass notification provider that has been providing these services for well over a decade,” said Chris Smith, Emergency Management Director for Hertford County.

As a new notification feature, Hertford County citizens can access alerts from the CodeRED Mobile Alert app. The Mobile Alert app provides users geo-based public safety alerts that impact them at their current location. The app provides an additional method for Hertford County to communicate messages to not only local residents, but also to those traveling through the area.

“Once you download the free app, even if you travel to another CodeRED community, you will be notified of those alerts directly on your smartphone,” Smith said. “This is a really useful and unique feature that we are excited to begin using in the near future.”

Headquartered in Ormond Beach, Fla., Emergency Communications Network (ECN), LLC (ECN) has pioneered high-speed emergency notification services capable of reaching millions of citizens in minutes. ECN’s sophisticated network supports a Web-based product suite featuring six major services: CodeRED® which enables local government officials to communicate time-sensitive, personalized messages via voice, email and text messaging; CodeRED Weather Warning™ which provides automated alerts to citizens in the path of severe weather just moments after a warning has been issued by the National Weather Service; CityWatch™, a premise and Web-based, full featured outbound and inbound communication notification system; SmartNotice™, a streamlined notification solution for businesses; My Daily Call™ for scheduling calls to check on at-risk individuals, including the elderly, infirm and latchkey kids and Code-ED® for use by educational systems to improve communications with their school communities.

For more information, visit www.ecnetwork.com.

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