Murfreesboro CVS pharmacist receives prestigious award

Published 9:49 am Monday, October 17, 2016

WOONSOCKET, RI – Diane Prince, Pharm.D., Pharmacy Manager at the CVS Pharmacy located at 420 West Main Street in Murfreesboro, has received a 2016 Paragon Award from CVS Health.

The annual Paragon Awards recognize the best of the best among CVS Health employees. It is the highest recognition in the company for colleagues in client, customer or patient facing roles.

A pharmacist for nearly nine years, Prince has been working at the Murfreesboro store since 2008. She is known for her caring and compassionate nature and knows her patients by name. When a local community pharmacy abruptly closed its doors, Prince played a key role in helping to make sure the impacted patients were able to get the medications they needed right away.

Diane Prince, Pharm.D., is a 2016 National CVS Health Paragon Award winner. She works at the CVS Pharmacy in Murfreesboro. | Contributed Photo

Diane Prince, Pharm.D., is a 2016 National CVS Health Paragon Award winner. She works at the CVS Pharmacy in Murfreesboro. | Contributed Photo

Paragon Award recipients are chosen for their commitment to company values and for their tireless dedication to fulfilling CVS Health’s purpose: helping people on their path to better health. At the same time, they have demonstrated their ability to deliver outstanding business results, lead their teams to excellence, and make substantial contributions to the communities where they live and work. They are considered role models for the entire company.

“Pharmacists are often the last person a patient sees before they take their medication. We not only dispense medications, but are also a trusted health care partner,” said Prince. “By making sure my patients get their medications when they need them, take their medications properly, and are aware of the possible side effects, I’m truly able to help them understand their condition and be as healthy as they can be.”

“Our customers in Murfreesboro depend on Diane for her caring support and expert advice,” said Rachel Moore Hupfeld, Pharm.D., MBA, Pharmacy Supervisor for CVS Pharmacy. “She not only delivers excellent customer service to her patients, but also serves as a proven leader for the store team. Diane truly demonstrates our company values each and every day.” 

In addition to helping patients at the pharmacy counter, Prince has also taken her pharmacy skills and knowledge into local schools through CVS Health’s Pharmacists Teach program. This community outreach program connects pharmacists with high school health classes to share vital information about the dangers of improper prescription drug use. CVS pharmacists, such as Prince, have delivered this program to more than 100,000 students across the country.

“Diane has a close family member who has struggled with addiction for years,” said Randall Goins, District Manager for CVS Pharmacy. “She draws on her family’s experience when presenting to area students about the dangers of prescription drug abuse. Her presentation is moving and informative, and she is truly an advocate for the youth of Murfreesboro.”

Every year, CVS Health honors nine national Paragon Award winners from its ranks of store managers, pharmacists, nurse practitioners and pharmacy benefits management employees. The winners were nominated by their supervisors and eventually voted on by CVS Health’s senior leaders. The 2016 Paragon Award winners were recognized and celebrated during the Company’s annual Retail Leadership Conference in Orlando last month.