Make your business ‘magical’

Published 7:49 am Monday, March 11, 2013

A couple a weeks ago, John Formica visited our lovely town and met with approximately 70-75 local business owners and managers at the Roanoke-Chowan Community College about the reasons we to need to be at the ‘top of our game” when it comes to customer service.

John is one of the most inspirational and exciting speakers ever to give a presentation in Hertford County. He kept the audience in awe the whole night, said Jamie Johnson, who owns and operates Ace Home Center in both Ahoskie and Murfreesboro.

Formica, who wears the title well of an “Ex-Disney Guy” and America’s Customer Experience Coach, will be returning to the Ahoskie community when he presents his popular seminars on March 12 at Catherine’s Restaurant in Ahoskie. John will share his Disney experiences and more than 25 years of small business experience to help your business be more successful. The fee for this seminar is $10 per person. Lunch will be available for $5. Please contact the Ahoskie Chamber of Commerce at 252-332-2042 to register.

The March 12 seminar is especially targeted for the staff and employees of our local businesses. This meeting will have two time slots for from 9 a.m. to noon and from 1 p.m. to 4 p.m. for your convenience.

Dan Joyner, Director of the Ahoskie Chamber of Commerce, exclaims “We are honored and privileged to have John back in Ahoskie for this all important seminar. This could be one of the best investments you make all year for your business.”

Attendees of the “magical” seminar will learn the one secret Disney uses to gain employee commitment, what your customers really want not what you think they need strategies to attract more customers, tips on how to build lasting relationship with your customers and more. Leaders, staff and teams will be empowered and inspired during this high energy, applicable and entertaining program.

John’s keynotes and presentations have earned him a reputation for being high energy (sometimes theatrical) enthusiastic, creative, applicable and highly motivating. John tailors all of his presentations and seminars to meet the everyday, real life challenges of his clients.

Several local businesses, Ace Home Center, Roanoke-Chowan Community Health Center, Classic Party and Equipment Rental, Roanoke- Chowan Community College, The Business Center at RCCC, Roanoke Chowan News Herald and Southern Delights Catering, have banned together and invited Formica to teach us as business owners and managers, as well as our employees, how to make our businesses “magical”.

John is well known in North Carolina and throughout the U.S. as “America’s Best and Favorite Customer Experience Coach”. He will share his incredible experiences and proven success strategies to help our local businesses create a new attitude about the value of satisfied customers.

If you’re a business owner or a manager, I personally invite you and your staff to this high energy “Magical Seminar” I promise it will time well spent for you and your staff. Let’s learn how to make shopping here in the Roanoke-Chowan area a “Magical Experience” for our hometown customers.

Joe Cowart is Publisher of Roanoke-Chowan Publications. He can be contacted at or 252-332-7218.